After-sales service

As a fastening expert, we set traditionally high standards for the quality and durability of our products. But it goes without saying that we will support you in the event that your tools require servicing. Our highly efficient Maintenance Centre is here to help.

Our maintenance- and repair package

• Preparation of a cost estimate
• Schedule coordination and repair planning
• Provision of spare  and replacement equipment
• Completion of repair with subsequent function test
• Preparation of a repair report
• Assembly and commissioning of repaired equipment
• Generation of repair and maintenance packages
• Support for maintenance and servicing measures
• Cooperation in the creation of maintenance concepts and TPM plans
• Remote maintenance - either via VPN tunnels or supported by modern data glasses

Need to send in a tool for repair?

Our modern Training Centre is focused on our customers and our own development requirements.
It provides optimum learning conditions by combining practical machine demonstrations with theoretical instruction.

You benefit from

• On-site and off-site training courses
• Recognised continuing education credits with personal certificate
• Differentiated training concepts for operators and maintenance personnel
• Courses delivered by qualified trainers
• Support with on-the-job training during production monitoring to achieve target availability

We don't just talk about it, we deliver it. For us, providing good service is second nature. Our Service Centre specialises in ensuring your production process is cost-effective and functions reliably, and helping you retain the value of your investment.

Our service comprises the following

• Advice on fastener design and material
• Equipment design
• Manufacture of trial components
• Commissioning
• Start-up schedule testing
• On-site plant maintenance → Spare parts supply
• Simulation of joints on component → Fastener commissioning
• Rivet logistics
• Production monitoring for adjustment of machine parameters
• Support with initial fastener evaluation and verification of plant parameters in conjunction with your quality assurance department